Parts Assistant

  • ROLE: Parts Assistant
  • LOCATION: Framfield or Great Dunmow
  • JOB TYPE: Permanent, full time
  • HOURS: 42.5 hours per week
  • REPORTS TO: Parts Manager
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To apply for this position please send us your CV and a covering letter by clicking the ‘Apply now’ button below.

The Role

Working closely as part of a team to provide a successful retail agricultural and turf parts department.  Responsible for selling, receiving and the delivery of parts and accessories, focusing on excellent customer experience and maintaining an effective stock management programme.

Training will be given on parts systems, stock control, marketing and selling as well as on products.

Essential Duties

  • Supplying Service Technicians with parts as required and in a timely manner.
  • Proactively selling parts and products to customers, via the phone and digital platforms.
  • Working within an organised structure using processes and procedures to check and verify receipt of incoming shipments.
  • Assisting with locating Machine Down and Stock Orders in their correct location.
  • Following up on shortages and flagging issues with the Parts Manager.
  • Maintaining control of inventory management, invoicing and other administration tasks, working in an organised, methodical way.
  • Assisting with preparing and maintaining merchandise displays

Skills and Qualifications

  • A passion for the agricultural and turf machinery industry, promoting and selling parts and/or services to meet customer needs.
  • Strong communication skills and a desire to offer exceptional customer service
  • An organised and methodical way of working
  • Selling experience and an awareness/knowledge of John Deere products and those of their competitors would be an advantage but is not essential as training will be given.
  • Happy to work alone as well as part of a team and maintain good working relationship
  • Strong IT skills
  • A flexible approach and ability to work extended hours and weekends.

The company will provide:

  • Salary, paid monthly
  • Company pension scheme
  • Paid holiday plus bank holidays.
  • Full support and product training where necessary.
  • Salary Sacrifice Scheme, EAP scheme, Healthshield cash back plan and independent financial wellbeing meetings, long service awards.

To apply for this position please send your CV and a covering letter to recruitment@tuckwells.com

Apply Now
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